Returns & Exchanges
At Warm Body Cold Mind, we are committed to your peak performance and offer a 30-day return policy for any unused gear in its original packaging. If your lifting equipment doesn't meet your expectations, we provide a streamlined process to ensure you get back to training.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print and Attach Label
Download your prepaid shipping label and securely attach it to the original packaging, ensuring all previous shipping tags are covered.
Ship the Gear
Drop off your package at any authorized carrier location and keep your tracking receipt to monitor the return progress.
Quality Inspection and Refund
Once our warehouse team verifies the condition of the items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing